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Healthcare has become complicated involving many disciplines; i.e. GP, A&E, 111, Physio, Link Workers, Pharmacists, NHS Choices etc. and due to increasing and changing demand we need to develop our reception staff to ensure that our patients receive the correct care from the right professional.

Our reception staff are helping us to ensure that patients are directed to the right person at the right time in the right place. To achieve this our staff will ask everyone why they want to see the doctor, nurse or health care assistant. Our reception staff are receiving training for this directional role and we hope that all our patients will support us in this change; which will benefit us all. Dr Solway

Latest News

Book appointments, request repeat medication and more

SystmOnline - Book your GP appointments, request repeat medication and update your contact details from home using SystmOnline. This service is open to all ages.

Accessing your medical record – Patients are now able to view on line, export or print any summary information from their medical record e.g. medications, allergies, adverse reactions.

SystmOnline is also available on leading smartphones and tablets.

Our Next Patient Participation Group Meeting

Due to circumstances beyond our control it is necessary to alter the date of our next Patient Participation Group meeting to:
Thursday, 23 November 2017 @ 11:00

All registered patients welcome to attend.

Suffolk Wellbeing Service

What help does Suffolk Wellbeing Service offer?

The Wellbeing Service is a partnership of NHS, voluntary and charitable organisations in Suffolk. They enable you to experience improved emotional wellbeing and recover quickly from emotional health problems such as low mood, stress and anxiety.

The Suffolk Wellbeing Service offers workshops and brief therapy groups, guided self-help, peer support and friendship schemes, interactive computer-based therapy, telephone support, one-to-one support and access to other specialist services.

How do I get help from the Wellbeing service?

You can self-refer to the service. You don't have to speak to a GP first. You can fill out a referral form at www.readytochange.org.uk or you call 0300 123 1781 to speak to a member of the team.

The Suffolk Wellbeing Service is free and open to anyone aged 16 or over living in Suffolk, Norfolk or Great Yarmouth and Waveney http://www.readytochange.org.uk/.

Link Workers

Each GP surgery has a clinical link worker. They are mental health specialists and have a great deal of knowledge about mental health care and the resources available locally to assist your mental health & wellbeing. This might be particularly helpful if you are not sure about the best way forward for you. You can access this service if you over 18. You can self-refer to your link worker via your GP appointment booking system or your GP can refer you.

link to the Suffolk User Forum website: http://www.suffolkuserforum.co.uk/

Health News from the BBC and the NHS

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