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CARE NAVIGATOR

Healthcare has become complicated involving many disciplines; i.e. GP, A&E, 111, Physio, Link Workers, Pharmacists, NHS Choices etc. and due to increasing and changing demand we need to develop our reception staff to ensure that our patients receive the correct care from the right professional.

Our reception staff are helping us to ensure that patients are directed to the right person at the right time in the right place. To achieve this our staff will ask everyone why they want to see the doctor, nurse or health care assistant. Our reception staff are receiving training for this directional role and we hope that all our patients will support us in this change; which will benefit us all. Dr Solway

Community Midwives

Our team of midwives hold antenatal clinics at the surgery on Monday and Wednesday mornings. They also visit patients at home. The midwives offer full antenatal care, hospital delivery, postnatal home visiting and baby check-ups.

Community Nurses

The Ipswich and East Suffolk Care Commissioning Group also employs District Nurses.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Counsellors

Your doctor can refer you, if necessary, to Suffolk Wellbeing. Counsellors hold sessions weekly in the surgery.

 
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