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Get the latest NHS information and advice about coronavirus (COVID-19)
Get tested for COVID-19
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
NHS COVID Pass
Find out how to get your COVID Pass to attend trial events in England or to travel abroad.
Self-isolation and treating symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
People at high risk
Advice for people at higher risk from COVID-19, including older people, people with health conditions and pregnant women.
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Using the NHS and other health services
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 test and trace app
Orchard Street Health Centre IpswichSuffolk, IP4 2PUTel: 01473 927544
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.
If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.
If you need help or advice not related to coronavirus:
Read more advice about getting medical help at home.
Antibody testing is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals. We will keep you updated as to when this test is available to wider staff and patient groups. Meanwhile, please may we request that you do not ask your GP about availability. Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune.
Coil fitting and removal
Implant insertion and removal
Travel Advice and Vaccinations - We are recognised as a yellow fever centre.
Blood pressure checks
Chronic Obstructive Pulmonary Disease checks (COPD)
Family Planning advice and pill checks
Counselling- Link Workers
Each GP surgery has a clinical link worker. They are mental health specialists and have a great deal of knowledge about mental health care and the resources available locally to assist your mental health & wellbeing. This might be particularly helpful if you are not sure about the best way forward for you. You can access this service if you over 18. You can self-refer to your link worker via your GP appointment booking system or your GP can refer you.
link to the Suffolk User Forum website: http://www.suffolkuserforum.co.uk/
What help does Suffolk Wellbeing Service offer?
The Wellbeing Service is a partnership of NHS, voluntary and charitable organisations in Suffolk. They enable you to experience improved emotional wellbeing and recover quickly from emotional health problems such as low mood, stress and anxiety.
The Suffolk Wellbeing Service offers workshops and brief therapy groups, guided self-help, peer support and friendship schemes, interactive computer-based therapy, telephone support, one-to-one support and access to other specialist services.
How do I get help from the Wellbeing service?
You can self-refer to the service. You don't have to speak to a GP first. You can fill out a referral form at www.readytochange.org.uk or you call 0300 123 1781 to speak to a member of the team.
The Suffolk Wellbeing Service is free and open to anyone aged 16 or over living in Suffolk, Norfolk or Great Yarmouth and Waveney http://www.readytochange.org.uk/.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Did you know you can self-refer to the following services?
You do not need to see your GP
www.ahpsuffolk.co.uk/referral or Telephone: 0333 0433 966
Allied- Providing physiotherapy services for patients in East Anglia
If you self-refer you will be asked a series of questions to tell them about your problem. This information will then be triaged by their senior physiotherapists and you will be contacted via email within 3 working days with further information or an appointment.
New patients should expect to be seen within 18 weeks of the referral being received.
NHS Podiatry is provided on the basis of clinical need and referrals and treatments are prioritised accordingly.
You will be discharged with advice if you do not fulfil the acceptance criteria.
We do not accept referrals for patients under 5 years old.
A basic nail-cutting service is not provided.
www.wellbeingnands.co.uk or Telephone: 0300 123 1503
They offer help and support to improve wellbeing and manage stress, low mood and anxiety. They aim to reduce the onset of mental ill health, prevent deterioration and promote recovery by offering a range of flexible services tailored to meet your specific needs.
Wellbeing For Under 25 Year Olds
The Emotional Wellebing Hub is a free service for anyone under 35 years of age to get support if they are worried about their emotional health.
Monday- Friday 8am-7:30pm
For more information on the Enotional Wellbeing Hub or to make an online referral: www.thesource.me.uk/health/emotional-health-wellbeing-hub
Telephone 0345 600 2090
Parents, carers and professionals are also able to make an online referral at:
One Life Suffolk
www.onelifesuffolk.co.uk or Telephone: 01473 718193
Offers help to get active, lose weight, quit smoking and NHS health checks.
www.icash.nhs.uk/where-to-go/orwell-clinic or Telephone: 0300 123 3650
Address: Orwell Clinic, Lindbergh Road, Ipswich, IP3 9FA(For Sat Navs please enter IP3 9QX)
Offers- Chlamydia testing, Condoms, Contraception, Emergency contraception, HIV care, HIV testing, STI testing, Support and advice
Order self test kit here
Express Test is simple, free and easy to use
Symptoms of an STI may include:
• New discharge • Pain when you pee • Testicular pain • Pain during sex • Abnormal bleeding • New lower abdominal pain (in women)
Alternatively you can:
Helping patients access support for everything cancer throws their email@example.com
Get in touch:Monday to Friday 9:00am5:00pmIpswich Hospital: 01473 702125Colchester Hospital: 01206 487288
To self refer to the maternity services please click here
You will need to fill out your details and email these to the bookings team. If you are unable to do this please contact the surgery who will be happy to help.
All partners offer Maternity Services supported by the Practice Midwives who work with the Doctors in providing antenatal and postnatal care. The Midwives will make antenatal and postnatal home visits and arrange antenatal classes.
As General Practitioners of Medicine we are very happy to provide antenatal and postnatal care for our patients. However, as we are not GP Obstetricians we are not able to undertake home deliveries.
Community Midwives Contact Number- Call 01473 702666, Monday – Friday, 9am – 5pm.
If you need to speak to a community midwife, please use contact the above number.
For urgent or emergency enquires out-of-hours or at the weekend, please telephone Deben Delivery Suite on 01473 703040, or Brook Birth Centre on 01473 703020.
Hay fever is usually worse between late March and September, especially when it's warm, humid and windy. This is when the pollen count is at its highest.
Symptoms of hay fever include:
If you have asthma, you might also:
Hay fever will last for weeks or months, unlike a cold, which usually goes away after 1 to 2 weeks.
There's currently no cure for hay fever and you can't prevent it. But you can do things to ease your symptoms when the pollen count is high.
Speak to your pharmacist if you have hay fever. They can give advice and suggest the best treatments, like antihistamine drops, tablets or nasal sprays to help with:
Information from: https://www.nhs.uk/conditions/hay-fever/
Check the pollen forecast HERE
More information can be found on the Ipswich and Suffolk CCG website: HERE
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