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Stay at home to stop coronavirus spreading

ALL PATIENTS MUST WEAR A FACE COVERING THAT ADEQUATELY COVERS THE NOSE AND MOUTH WHEN ATTENDING  APPOINTMENTS AT THE HEALTH CENTRE  

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

What to do if you need medical help

If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.

If you need help or advice not related to coronavirus:

  • for health information and advice, use the NHS website or your GP surgery website
  • for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online
  • for life-threatening emergencies, call 999 for an ambulance

Read more advice about getting medical help at home.

Antibody testing is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals.  We will keep you updated as to when this test is available to wider staff and patient groups.  Meanwhile, please may we request that you do not ask your GP about availability.  Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune. 

New Patient Registration

We accept patients who live in postcode areas IP3 and IP4. To register we ask you to bring either an NHS medical card, or proof of residence (a utility bill or bank statement with your address on it.)

Wheelchair access is available.

If you move outside our catchment area you will be asked to register with a doctor closer to your new home.

The Orchard Street Health Centre houses two surgeries and we share weeks to register patients; however if a patient has a particular wish to register with either surgery it is your free ‘Choice’ to do so; just ask for the doctor of your choice.

We can only register patients with an NHS doctor if they are eligible for NHS treatment – there will be a charge for non NHS patients seen privately.

Allocated GP

All patients registering with this practice will be allocated a named GP on registration.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website