Noticeboard

Please Note:

For results please call between 1:30pm and 4:30pm


At home

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

What to do if you need medical help

If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.

If you need help or advice not related to coronavirus:

  • for health information and advice, use the NHS website or your GP surgery website
  • for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online
  • for life-threatening emergencies, call 999 for an ambulance

Read more advice about getting medical help at home.

Antibody testing is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals.  We will keep you updated as to when this test is available to wider staff and patient groups.  Meanwhile, please may we request that you do not ask your GP about availability.  Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune. 

Notice for Patients

Dr Solway & Dr Mallick Practice

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Care Navigator

Healthcare has become complicated involving many disciplines; i.e. GP, A&E, 111, Physio, Link Workers, Pharmacists, NHS Choices etc. and due to increasing and changing demand we need to develop our reception staff to ensure that our patients receive the correct care from the right professional.

Our reception staff are helping us to ensure that patients are directed to the right person at the right time in the right place. To achieve this our staff will ask everyone why they want to see the doctor, nurse or health care assistant. Our reception staff are receiving training for this directional role and we hope that all our patients will support us in this change; which will benefit us all. Dr Solway

At the end of May 2019, Orchard Medical Practice will be taking over the management of Dr Solway and Mallick Practice.

This means that both practices will use the same reception desk located the front entrance of the building and staff from both practices will be able to book appointments and access information related to patients registered with both practices.

Whilst things might look a little different at reception, this will not change your ability to book appointments and see your doctor in the usual way.

Staff from both practices are trained in maintaining confidentiality and will work together to ensure that your health record remains secure and will still only be accessed by or shared with staff that need it for your care.

If you have any questions or concerns, please contact Andrea Clarke who will be happy to speak with you. You can find the Privacy Policy below for Orchard Medical Practice and On Dr Solway & Dr Mallick Practice website. 

Improving access to general practice: evening and weekend appointments now available

Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Appointments will either take place at this practice or at another NHS setting nearby [NB: practices should amend to reflect local arrangements]. Talk to the practice receptionist to find out more or book an appointment. 

By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess  

Book appointments, request repeat medication and more

SystmOnline - Book your GP appointments, request repeat medication and update your contact details from home using SystmOnline. This service is open to all ages.

Accessing your medical record – Patients are now able to view on line, export or print any summary information from their medical record e.g. medications, allergies, adverse reactions.

SystmOnline is also available on leading smartphones and tablets.


Self Referrals

Did you know you can self-refer to a number of services without seeing your GP?

These include, physiotherapy, podiatry, quitting smoking, getting active, losing weight, sexual health, contraceptives, anxiety/stress/low mood. Visit our self-referral page to find out more: Self-referrals


Cancer Care Navigator Poster

The Cancer Care Navigators are here to help people get the right help and support with all non-medical needs.

 

They are trained staff working alongside Ipswich and Colchester hospital and with the local GP surgeries to support newly diagnosed patients, their families and carers with practical, financial and emotional concerns they might have.

 

We are able to offer practical support and advice, which might include:

  • Helping patients improve their health and wellbeing
  • Pointing patients towards relevant cancer support groups and courses
  • Referring patients for emotional support where needed, and identifying who may be best placed to support them
  • Advising patients on how to talk to family and friends about cancer  
  • Linking patients in with services and support in their local area
  • Facilitating access to support for any practical needs

Supporting patients with the transition back to daily life, as their care moves from a hospital setting to a community setting.

 

You can self-refer by calling Colchester on 01206 487288 or Ipswich on 01473 702125 or you can email cancercarenavigators@esneft.nhs.uk

 

Website https://www.esneft.nhs.uk/service/cancer/cancer-care-navigators/

 


Medical Equipment Every Home Should Have

 In order of importance:

  1. Thermometer 
  2. Blood pressure monitor (upper arm only)
  3. Pulse oximeter

Available from high street chemists and on-line

 Other than the essential thermometer, there are two pieces of medical equipment that we recommend for the home: a Blood Pressure Monitor and Pulse Oximeter. These three machines together will give the vital information needed to help your doctor advice you should you become ill.​ 

New Baby? Keep Calm And...

https://www.healthysuffolk.org.uk/projects/keep-calm

Every Mind Matters

My Care Record enables health and care professionals to access information about you to improve your care.
Providing you with:
• Better co-ordinated and seamless care
• Quicker diagnosis and treatment
• Less paperwork and less repetition
• Fewer unnecessary clinical tests
• More accurate prescriptions
• More time to spend on clinical care

Our organisation is part of the My Care Record approach which is supporting the work of health and care organisations across the East of England as they respond to the coronavirus (COVID-19) pandemic. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your patient record. This could include NHS  treatment centres such as the London NHS Nightingale Hospital. This will make it easier and faster for them to deliver effective care.

For more information, including the Privacy Notice, please visit the My Care Record website


Online Records

Please Click here to access Online Records.

OneLife Suffolk

OneLife Suffolk Website

OneLife Suffolk is the FREE integrated healthy lifestyle service, supporting local people to live healthier lives. The service funded by Suffolk County Council offers:

  • Adult Weight Management
  • Children & Family programmes, including 10 week family programmes and children’s holiday clubs
  • Stop Smoking Service
  • Health Walks
  • NHS Health Checks
  • Get Help To Get Active service
  • Training

Feedback on Local Services

Health Watch Suffolk

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Allocated GP

All patients registering with this practice will be allocated a named GP on registration.

SystmOnline

Book your GP appointments, request repeat medication and update your contact details from home using SystmOnline. This service is open to all ages.

Accessing your medical record – Patients are now able to view on line, export or print any summary information from their medical record e.g. medications, allergies, adverse reactions.

SystmOnline is also available on leading smartphones and tablets.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website