Opening Times

When We Are Closed

When the surgery is closed at weekends and on Bank Holidays telephone 111. NHS 111 offers free nurse advice 24 hours a day.

You can find out more about NHS 111 here.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Covid-19 (Coronavirus) Advice 

What to do if you are asked to self-isolate due to Coronavirus

Self isolating when someone you live with has Covid-19 or Self isolating when someone you work with has tested positive for Covid-19 This means: 

• You must stay at home for 14 days.
• Do not allow people to visit your home and do not go out for 14 days. You must NOT go to work, to the shops or leave the place where you live for any reason during the 14 days of self-isolation.
• All members of your home must isolate for 14 days too.
• Children who live with you must isolate for 14 days and must not attend school or any other childcare setting.

What to do if you are asked to self isolate click here for more information 

Isolation Support Payments

Ipswich Borough Council have provided information on how a person living in the Ipswich area can claim Self-Isolation Support Payments, including eligibility criteria and required documents to apply, as well as the lower-level discretionary fund payment. This is available at:

https://www.ipswich.gov.uk/content/self-isolation-support-payments

Self isolating when you have tested positive for Covid-19

• If you tested positive for Covid-19 you must isolate for 10 days from the date of your positive test result.
• If you have symptoms try to stay as far away from other people in your home as possible
• If you still have a temperature at the end of the first 10 days, continue to self-isolate until your temperature returns to normal and seek medical advice from your GP Help and support

If you have other support needs, please call the Suffolk Advice and Support Service on 0800 068 3131 (09:00 – 17:00 weekdays)

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Tigrinya

Provided by: Suffolk County Council

https://eput.nhs.uk/news-events/coronavirus/coronavirus-vaccine/

FOR PARENTS A SPECIAL COVID MESSAGE

When your child is ill or injured it is very difficult to decide if/when to call your child’s GP, NHS 111 or go to the Accident & Emergency Department particularly when everyone is being asked to stay at home. Select the link below for some guidance:

If your child is ill during COVID19

School flow chart for suspected Covid-19

Covid-19 absence: A quick guide for parents/carers

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At the end of May 2019, Orchard Medical Practice will be taking over the management of Dr Solway and Mallick Practice.

This means that both practices will use the same reception desk located the front entrance of the building and staff from both practices will be able to book appointments and access information related to patients registered with both practices.

Whilst things might look a little different at reception, this will not change your ability to book appointments and see your doctor in the usual way.

Staff from both practices are trained in maintaining confidentiality and will work together to ensure that your health record remains secure and will still only be accessed by or shared with staff that need it for your care.

If you have any questions or concerns, please contact Andrea Clarke who will be happy to speak with you. You can find the Privacy Policy below for Orchard Medical Practice and On Dr Solway & Dr Mallick Practice website.                      

Self Referrals

Did you know you can self-refer to a number of services without seeing your GP?

These include, physiotherapy, podiatry, quitting smoking, getting active, losing weight, sexual health, contraceptives, anxiety/stress/low mood. Visit our self-referral page to find out more: Self-referrals

Medical Equipment Every Home Should Have

 In order of importance:

1. Thermometer 
2. Blood pressure monitor (upper arm only)
3. Pulse oximeter

Available from high st chemists and on-line

 Other than the essential thermometer, there are two pieces of medical equipment that we recommend for the home: a Blood Pressure Monitor and Pulse Oximeter. These three machines together will give the vital information needed to help your doctor advice you should you become ill.​ 

https://www.healthysuffolk.org.uk/projects/keep-calm

My Care Record enables health and care professionals to access information about you to improve your care.
Providing you with:
• Better co-ordinated and seamless care
• Quicker diagnosis and treatment
• Less paperwork and less repetition
• Fewer unnecessary clinical tests
• More accurate prescriptions
• More time to spend on clinical care

Our organisation is part of the My Care Record approach which is supporting the work of health and care organisations across the East of England as they respond to the coronavirus (COVID-19) pandemic. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your patient record. This could include NHS  treatment centres such as the London NHS Nightingale Hospital. This will make it easier and faster for them to deliver effective care.

For more information, including the Privacy Notice, please visit the My Care Record website