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Stay at home to stop coronavirus spreading

ALL PATIENTS OVER 11 YEARS OF AGE MUST WEAR A FACE COVERING THAT ADEQUATELY COVERS THE NOSE AND MOUTH WHEN ATTENDING THE HEALTH CENTRE  

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

What to do if you need medical help

If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.

If you need help or advice not related to coronavirus:

  • for health information and advice, use the NHS website or your GP surgery website
  • for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online
  • for life-threatening emergencies, call 999 for an ambulance

Read more advice about getting medical help at home.

Antibody testing is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals.  We will keep you updated as to when this test is available to wider staff and patient groups.  Meanwhile, please may we request that you do not ask your GP about availability.  Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune. 

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Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

What to do if you need medical help

If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.

If you need help or advice not related to coronavirus:

  • for health information and advice, use the NHS website or your GP surgery website
  • for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online
  • for life-threatening emergencies, call 999 for an ambulance

Read more advice about getting medical help at home.

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Medical Equipment Every Home Should Have

 In order of importance:

  1. Thermometer 
  2. Blood pressure monitor (upper arm only)
  3. Pulse oximeter

Available from high st chemists and on-line

 Other than the essential thermometer, there are two pieces of medical equipment that we recommend for the home: a Blood Pressure Monitor and Pulse Oximeter. These three machines together will give the vital information needed to help your doctor advice you should you become ill.​

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In June 2019 Orchard Medical Practice took over the management of Dr Solway and Mallick Practice.

This means that both practices use the same reception desk located the front entrance of the building and staff from both practices will be able to book appointments and access information related to patients registered with both practices.

Whilst things might look a little different at reception, this does not change your ability to book appointments and see your doctor in the usual way.

Staff from both practices are trained in maintaining confidentiality and will work together to ensure that your health record remains secure and will still only be accessed by or shared with staff that need it for your care

If you have any questions or concerns, please contact Andrea Clarke or Rachel Andrews  and we would be happy to speak with you. You can find the privacy policy for both practices here  and here.

Improving access to general practice: evening and weekend appointments now available

Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Appointments will either take place at this practice or at another NHS setting nearby [NB: practices should amend to reflect local arrangements]. Talk to the practice receptionist to find out more or book an appointment.

By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess  

Book appointments, request repeat medication and more

SystmOnline - Book your GP appointments, request repeat medication and update your contact details from home using SystmOnline. This service is open to all ages.

Accessing your medical record – Patients are now able to view on line, export or print any summary information from their medical record e.g. medications, allergies, adverse reactions.

SystmOnline is also available on leading smartphones and tablets.

Suffolk Wellbeing Service

What help does Suffolk Wellbeing Service offer?

The Wellbeing Service is a partnership of NHS, voluntary and charitable organisations in Suffolk. They enable you to experience improved emotional wellbeing and recover quickly from emotional health problems such as low mood, stress and anxiety.

The Suffolk Wellbeing Service offers workshops and brief therapy groups, guided self-help, peer support and friendship schemes, interactive computer-based therapy, telephone support, one-to-one support and access to other specialist services.

How do I get help from the Wellbeing service?

You can self-refer to the service. You don't have to speak to a GP first. You can fill out a referral form at www.readytochange.org.uk or you call 0300 123 1781 to speak to a member of the team.

The Suffolk Wellbeing Service is free and open to anyone aged 16 or over living in Suffolk, Norfolk or Great Yarmouth and Waveney http://www.readytochange.org.uk/.

Link Workers

Each GP surgery has a clinical link worker. They are mental health specialists and have a great deal of knowledge about mental health care and the resources available locally to assist your mental health & wellbeing. This might be particularly helpful if you are not sure about the best way forward for you. You can access this service if you over 18. You can self-refer to your link worker via your GP appointment booking system or your GP can refer you.

link to the Suffolk User Forum website: http://www.suffolkuserforum.co.uk/

Health News from the BBC and the NHS

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