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Healthcare has become complicated involving many disciplines; i.e. GP, A&E, 111, Physio, Link Workers, Pharmacists, NHS Choices etc. and due to increasing and changing demand we need to develop our reception staff to ensure that our patients receive the correct care from the right professional.

Our reception staff are helping us to ensure that patients are directed to the right person at the right time in the right place. To achieve this our staff will ask everyone why they want to see the doctor, nurse or health care assistant. Our reception staff are receiving training for this directional role and we hope that all our patients will support us in this change; which will benefit us all. Dr Solway

patient survey

Patient Participation Group

Are you interested in helping us to develop and monitor our services?

Have you got Ideas on how we can improve?

We would like our registered patients to have a voice and assist us in shaping the future of the practice and patient participation is a great way for patients and GP surgeries to work together to improve services, promote health and participate in decision making in the NHS.

If you would be interested in joining our Patient Participation Group or taking part in a patient survey at some time in the future or would just like further information, please email us at: iesccg.reception-drsolway@nhs.net or telephone Collette Fisher, Practice Manager, 01473 261206 or leave your name, address and contact details at reception.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form 

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Next Patient Participation Group Meeting : Thursday, 23 November 2017 @ 11:00 – all patients welcome

Minutes from previous meeting

Many thanks for your assistance.


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly. 

 
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