Noticeboard

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
any medical need, or to provide care or to help a vulnerable person
travelling to and from work, but only where this absolutely cannot be done from home

What to do if you need medical help

If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.

If you need help or advice not related to coronavirus:

for health information and advice, use the NHS website or your GP surgery website
for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online
for life-threatening emergencies, call 999 for an ambulance

Read more advice about getting medical help at home.

Antibody testing is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals. We will keep you updated as to when this test is available to wider staff and patient groups. Meanwhile, please may we request that you do not ask your GP about availability. Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune.

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/?priority-taxon=774cee22-d896-44c1-a611-e3109cce8eae
https://eput.nhs.uk/news-events/coronavirus/coronavirus-vaccine/

Please contact the surgery to arrange an appointment.

For more information: Click here

The above information is from www.nhs.uk

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GDPR Privacy Notice

COVID-19 Privacy Notice

Data for Pandemic Planning and Research

Notice for Patients

Dr Solway & Dr Mallick Practice

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Registering New Patients

Please note we register new patients from 10:00 until 14:00, Tuesday to Friday.

Care Navigator

Healthcare has become complicated involving many disciplines; i.e. GP, A&E, 111, Physio, Link Workers, Pharmacists, NHS Choices etc. and due to increasing and changing demand we need to develop our reception staff to ensure that our patients receive the correct care from the right professional.

Our reception staff are helping us to ensure that patients are directed to the right person at the right time in the right place. To achieve this our staff will ask everyone why they want to see the doctor, nurse or health care assistant. Our reception staff are receiving training for this directional role and we hope that all our patients will support us in this change; which will benefit us all. Dr Solway

My Care Record enables health and care professionals to access information about you to improve your care.
Providing you with:
• Better co-ordinated and seamless care
• Quicker diagnosis and treatment
• Less paperwork and less repetition
• Fewer unnecessary clinical tests
• More accurate prescriptions
• More time to spend on clinical care

Our organisation is part of the My Care Record approach which is supporting the work of health and care organisations across the East of England as they respond to the coronavirus (COVID-19) pandemic. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your patient record. This could include NHS treatment centres such as the London NHS Nightingale Hospital. This will make it easier and faster for them to deliver effective care.

For more information, including the Privacy Notice, please visit the My Care Record website

Self Referrals

Did you know you can self-refer to a number of services without seeing your GP?

These include, physiotherapy, podiatry, quitting smoking, getting active, losing weight, sexual health, contraceptives, anxiety/stress/low mood. Visit our self-referral page to find out more: Self-referrals

Online Records

Please Click here to access Online Records.

OneLife Suffolk

OneLife Suffolk Website

OneLife Suffolk is the FREE integrated healthy lifestyle service, supporting local people to live healthier lives. The service funded by Suffolk County Council offers:

Adult Weight Management
Children & Family programmes, including 10 week family programmes and children’s holiday clubs
Stop Smoking Service
Health Walks
NHS Health Checks
Get Help To Get Active service
Training

Feedback on Local Services

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Allocated GP

All patients registering with this practice will be allocated a named GP on registration.

SystmOnline

Book your GP appointments, request repeat medication and update your contact details from home using SystmOnline. This service is open to all ages.

Accessing your medical record – Patients are now able to view on line, export or print any summary information from their medical record e.g. medications, allergies, adverse reactions.

SystmOnline is also available on leading smartphones and tablets.