Please contact the surgery to arrange an appointment.
For more information: Click here
The above information is from www.nhs.uk
Data for Pandemic Planning and Research
Dr Solway & Dr Mallick Practice
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Registering New Patients
Please note we register new patients from 10:00 until 14:00, Tuesday to Friday.
Healthcare has become complicated involving many disciplines; i.e. GP, A&E, 111, Physio, Link Workers, Pharmacists, NHS Choices etc. and due to increasing and changing demand we need to develop our reception staff to ensure that our patients receive the correct care from the right professional.
Our reception staff are helping us to ensure that patients are directed to the right person at the right time in the right place. To achieve this our staff will ask everyone why they want to see the doctor, nurse or health care assistant. Our reception staff are receiving training for this directional role and we hope that all our patients will support us in this change; which will benefit us all. Dr Solway
My Care Record enables health and care professionals to access information about you to improve your care.
Providing you with:
• Better co-ordinated and seamless care
• Quicker diagnosis and treatment
• Less paperwork and less repetition
• Fewer unnecessary clinical tests
• More accurate prescriptions
• More time to spend on clinical care
Our organisation is part of the My Care Record approach which is supporting the work of health and care organisations across the East of England as they respond to the coronavirus (COVID-19) pandemic. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your patient record. This could include NHS treatment centres such as the London NHS Nightingale Hospital. This will make it easier and faster for them to deliver effective care.
For more information, including the Privacy Notice, please visit the My Care Record website
Did you know you can self-refer to a number of services without seeing your GP?
These include, physiotherapy, podiatry, quitting smoking, getting active, losing weight, sexual health, contraceptives, anxiety/stress/low mood. Visit our self-referral page to find out more: Self-referrals
Please Click here to access Online Records.
OneLife Suffolk Website
OneLife Suffolk is the FREE integrated healthy lifestyle service, supporting local people to live healthier lives. The service funded by Suffolk County Council offers:
- Adult Weight Management
- Children & Family programmes, including 10 week family programmes and children’s holiday clubs
- Stop Smoking Service
- Health Walks
- NHS Health Checks
- Get Help To Get Active service
Feedback on Local Services
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
All patients registering with this practice will be allocated a named GP on registration.
Book your GP appointments, request repeat medication and update your contact details from home using SystmOnline. This service is open to all ages.
Accessing your medical record – Patients are now able to view on line, export or print any summary information from their medical record e.g. medications, allergies, adverse reactions.
SystmOnline is also available on leading smartphones and tablets.
(Site updated 14/01/2021)